Privacy Policy

Zoogoloo complies with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and is committed to protecting the privacy and personal information of all users of the platform.

• Name, email address and telephone number
• Delivery and billing information where applicable
• Identity document or passport information for vendor verification purposes
• Business information, permits and supporting documentation required for vendor onboarding
• Order, enquiry and transaction information
• Website usage data, cookies and analytics information
• Profile information obtained through social login providers such as Google, Facebook and X (Twitter), including your name, email address and profile picture, subject to your permissions granted to such providers

• To create and manage user accounts
• To verify the identity and legitimacy of vendors using the platform
• To facilitate enquiries, quotations and transactions between buyers and vendors
• To prevent fraud, unlawful activity and misuse of the platform
• To improve platform functionality and user experience
• To comply with legal and regulatory obligations

Users may choose to register or log in using third-party authentication services including Google, Facebook and X (Twitter). By using these services, you consent to Zoogoloo receiving certain profile information from the relevant provider in accordance with their respective privacy policies.

• Request access to your personal information
• Request correction or updating of inaccurate information
• Request deletion of personal information where legally permissible
• Withdraw consent to processing where applicable
• Object to certain forms of processing in accordance with POPIA

Zoogoloo implements reasonable technical and organisational measures to protect personal information, including secure systems, encryption, restricted access controls and vendor verification procedures. However, no electronic storage or transmission method can be guaranteed to be completely secure.